Tabcorp pays more than $1.9M after ACMA uncovers widespread breaches
Tabcorp has paid more than AUD 2.7 million ($1.9 million) in penalties after Australia’s communications regulator found the wagering giant repeatedly broke telemarketing and spam laws by contacting customers who had opted out of marketing, calling numbers on the Do Not Call Register, and ignoring basic telemarketing rules. The Australian Communications and Media Authority (ACMA) announced the enforcement action on 22 July after investigations covering more than a year of activity involving the company’s VIP customer marketing program. Tabcorp compliance failures trigger sweeping ACMA regulatory sanctions ACMA said Tabcorp made 351 telemarketing calls to numbers on the Do Not Call Register without consent, placed 82 calls outside permitted hours, and made nearly 4,000 calls without properly identifying the caller or explaining the purpose of the call. The regulator also found the company sent more than 217,000 marketing emails and SMS messages over 16 days to customers who had already unsubscribed. The findings combined several investigations completed over the past two years. One inquiry covering February to May 2024 found 283 breaches of the Do Not …
