Oman is turning to Twitter to help govern
Research conducted by the Dubai School of Government into the Arab Spring of 2010-11 found that mass protests on the ground were often preceded by revolutionary conversations online, and that social media such as Twitter played a central role in shaping the political events. Having studied changes in internet traffic and social media use, they concluded that social media during the Arab Spring played a critical role in “mobilisation, empowerment, shaping opinions, and influencing change”. In some cases, such as in Dubai, the government used social media to engage citizens and encourage participation in institutional rather than revolutionary change. In other cases, such as in Egypt, governments blocked access to websites used by protesters, or even shut down access to the entire internet. Following the Arab Spring, citizens of the Persian Gulf state of Oman became aware of Twitter’s potential and decided to adopt it as a platform for addressing social problems, rather than instigating revolutions. For example, unemployment for young people even with degrees is a problem in Oman, as it is in other …