FanDuel VIP Program Faces Lawmakers’ Questions
Sen. Richard Blumenthal is accusing FanDuel of targeting and exploiting problem gamblers, bringing the sportsbook’s customer-protection practices under renewed congressional scrutiny. The allegation centers on a personalized video featuring baseball player Bryce Harper, but it is not a finding of wrongdoing or a formal enforcement action. Blumenthal referred to an August report alleging that FanDuel used a Harper video message to reach someone already experiencing gambling addiction. He said the promotion appeared intended to encourage the customer to spend more, according to WTNH’s October 13 report. Senator Richard Blumenthal – Photo: yevkusa / CC BY-SA 2.0 The accusation also connects to scrutiny of FanDuel’s VIP program, where personalized messages and other benefits are used to engage high-value customers. Congressional scrutiny of FanDuel’s VIP practices has focused on whether such outreach can reach bettors showing signs of harm. Lawmakers seek details on celebrity videos In separate reporting, RG.org and PlayUSA said Blumenthal and two other lawmakers asked FanDuel for copies of about 30 personalized celebrity videos, along with information about who received them and how those …









