artificial intelligence: A type of knowledge-based decision-making exhibited by machines or computers. The term also refers to the field of study in which scientists try to create machines or computer software capable of intelligent behavior. chatbot: A type of computer program known as a bot (web robot) that has been created to interact with people in a way that seems to model normal human conversation. The idea is that if they seem human-like enough, people should be more willing to “chat” with these computer programs or let them take on tasks previously handled only by people. Some chatbots can craft customized text, such as a letter or report. Others might ask or share information (by phone or online) on a company’s behalf. One drawback: They are susceptible to hallucinating — as in making up their answers — or telling people what the chatbot’s artificial-intelligence model thinks they want (even if this is not objectively healthy or true). digital: (in computer science and engineering)  An adjective indicating that something has been developed numerically on a computer …