All posts tagged: consumer

Aldi recalls frozen food item after consumer reports dental injury

Aldi recalls frozen food item after consumer reports dental injury

Stay ahead of the curve with our weekly guide to the latest trends, fashion, relationships and more Stay ahead of the curve with our weekly guide to the latest trends, fashion, relationships and more Stay ahead of the curve with our weekly guide to the latest trends, fashion, relationships and more Aldi has recalled a frozen food item after a consumer hurt their tooth while eating it. The U.S. Department of Agriculture (USDA) announced on Saturday (January 11) that Bestway Sandwiches Inc.’s frozen chicken and cheese taquito products had been recalled. 24,870 pounds of the product were affected, as they may “be contaminated with foreign material, specifically metal.” According to the USDA, the recall came after it received a “consumer complaint reporting that a piece of metal was found in the frozen chicken and cheese taquito product.” The Food Safety and Inspection Service (FSIS), a division of the USDA, also received another report from a consumer saying they “have a dental injury from the product.” The recalled frozen chicken and cheese taquito products have the …

Share your experience of doorstep deliveries in the UK that have gone missing | Consumer affairs

Share your experience of doorstep deliveries in the UK that have gone missing | Consumer affairs

Now that Black Friday has come and gone, we’d like to find out more about the deliveries you have received but that have gone missing from your doorstep. Were you able to retrieve the lost parcel? If you raised the issue with the retailer or courier, what happened? Were you able to get a replacement or a refund? Share your experience You can tell us about the problems you have had with deliveries left on your doorstep by filling in the form below. Your responses, which can be anonymous, are secure as the form is encrypted and only the Guardian has access to your contributions. We will only use the data you provide us for the purpose of the feature and we will delete any personal data when we no longer require it for this purpose. For true anonymity please use our SecureDrop service instead. Share your experience of having issues with deliveries left on your doorstep Please include as much detail as possible. If the item went missing, were you able to find it? …

Browse 64 Years of RadioShack Catalogs Free Online … and Revisit the History of American Consumer Electronics

Browse 64 Years of RadioShack Catalogs Free Online … and Revisit the History of American Consumer Electronics

“I bet RadioShack was great once,” writes for­mer employ­ee Jon Bois in a much-cir­cu­lat­ed 2014 piece for SB Nation. “I can’t look through their decades-old cat­a­logs and come away with any oth­er impres­sion. They sold giant wal­nut-wood speak­ers I’d kill to have today. They sold com­put­ers back when peo­ple were try­ing to under­stand what they were. When I was a lit­tle kid, going to RadioShack was bet­ter than going to the toy store. It was the toy store for tall peo­ple.” Yet by the mid-twen­ty-tens, it had become a “pan­icked and half-dead retail empire”; in 2015, it final­ly filed for bank­rupt­cy. Still, all those cat­a­logs live on, free to browse in the dig­i­tal archive at Radioshackcatalogs.com. The first vol­ume dates from 1939, by which time Radio Shack (as its name was orig­i­nal­ly writ­ten) had already been in busi­ness for sev­en­teen years. “This cat­a­log is intend­ed to serve as a com­pre­hen­sive and accu­rate list­ing of what we believe to be the essen­tial and unusu­al require­ments of the radio ama­teur, the ser­vice­man, lab­o­ra­to­ries, indus­tries, and schools,” declares …

‘I was abused twice, first by my partner and then by my bank’ | Consumer affairs

‘I was abused twice, first by my partner and then by my bank’ | Consumer affairs

A woman whose controlling partner’s abrupt departure left her with an unaffordable mortgage has accused Barclays of refusing to help her as she struggled with the fallout. Sally James*, a mother of two teenage daughters, says the bank refused to restructure her repayments when she could no longer afford them after being left as a single parent. And when the ombudsman ordered Barclays to do so, it trashed her credit score. Her story puts a spotlight on the huge scale of economic abuse in the UK. In the last year, about 5.5 million UK women had their money and property controlled by a current or former partner, according to the charity Surviving Economic Abuse (SEA). While Barclays claims it is “there to support” victims of economic abuse, James says she would advise any woman who has been abandoned not to tell the bank, as staff appear incapable of empathising or helping properly. Her problems started in 2020 when her partner of many years and father of her daughters upped and left, saddling her with the payments on …

Metro Bank ignored my report of attempted scam | Consumer affairs

Metro Bank ignored my report of attempted scam | Consumer affairs

I am the treasurer of a small charity, and recently received an email that appeared to come from the chair asking me to send a £780 payment to a supplier. I immediately realised that it was a scam – it wasn’t written in his style, and, when I looked closely, it hadn’t come from his email address. I replied asking what it was for, and then kept the dialogue going. The fraudster eventually gave me a sort code and account number at Metro Bank to which I should make the payment. So I phoned Metro to report that one of its customers was conducting criminal activity. Rather than thanking me, it was totally uninterested as I was not its customer. It kept repeating I should contact our bank, and not to worry as I hadn’t transferred any money. I was astonished that a bank would not wish to pursue this. If I see a robbery in progress at Tesco should I just ignore it? NF, by email Just as your email arrived in my inbox …

Japan’s consumer spending extends declines as outlook weakens

Japan’s consumer spending extends declines as outlook weakens

TOKYO :Japan’s consumer spending fell for the 13th straight month in March, creating challenges for policymakers who are seeking to drive stronger real wage growth, a prerequisite for additional central bank rate hikes. Household spending fell 1.2 per cent in March from a year earlier, official data released on Friday showed, against economists’ median forecast for a 2.4 per cent drop and following a 0.5 per cent decline in February. On a seasonally adjusted, month-on-month basis, spending also fell 1.2 per cent, much bigger than an estimated 0.3 per cent contraction and a 1.4 per cent rise in February. The weak figures came a day after labour ministry data showed real wages shrinking two years in a row, as the rising cost of living outpaced nominal wages despite the biggest pay hikes in about three decades. Weak household consumption is a source of concern for policymakers who want to see sustained economic growth led by strong wage hikes and solid consumer spending. Separate data on Friday showed Japan’s current account surplus widened to 3.40 trillion …

Kashkari & Consumer Credit Curtail Stock & Bond Gains

Kashkari & Consumer Credit Curtail Stock & Bond Gains

Another quiet macro day (although an ugly picture was painted late on by the unexpectedly weak revolving credit increase – potentially signaling a US consumer who really has hit their limit). Some FedSpeak wiped a little lipstick off the early pig’s squeeze higher as Kashkari seemed to offer both sides some hope (but it spoiled the fun with the ‘we could hike’ line): “It’s a little too soon to declare that we’re definitely stalled out [on disininflation],” Kashkari says on Bloomberg Television. “The most likely scenario is we sit here for an extended period of time,” he added later at the Milken Institute Global Conference. “If inflation starts to tick back down or we saw some marked weakening in the labor market then that might cause us to cut back on interest rates.” “Or if we get convinced eventually that inflation is embedded or entrenched now at 3% and that we need to go higher [in rates], we would do that if we needed to,” he added. Stocks reversed their gains (leaving only squeezable Small …

Sky TV didn’t tell me I could have paid thousands less | Consumer affairs

Sky TV didn’t tell me I could have paid thousands less | Consumer affairs

I’ve been a Sky TV customer for more than 20 years but fear I may have overpaid by thousands of pounds because I’ve been out of contract since 2005. I recently discovered that, under Ofcom rules, your provider must remind you that your contract is ending, or has ended, and tell you about its best deals. Sky has not been doing this but, when I contacted it, I was told it had no legal obligation to do so. I have just signed a new contract, paying £67 a month. But last year I paid £87 a month, and in 2022, £82. The difference between my most recent out-of-contract price and the current cost is £20 a month, an extra £240 a year. Stretching that back to when my contract ended in 2005 means I must have overpaid by thousands, which, to my mind, is pretty scandalous overcharging. I have raised this with Ofcom but have not heard back yet. Can I get Sky to reimburse me? JR, London With household bills hitting the roof during …

Brexit border checks to ‘add billions’ to consumer bills | Business News

Brexit border checks to ‘add billions’ to consumer bills | Business News

Border checks on food and plant imports will add billions of pounds to the cost of doing business with the European Union, industry figures have warned. From Tuesday European imports considered a “medium risk” to UK biosecurity will face physical inspection as part of a new border regime introduced almost eight years after the Brexit vote, and delayed five times in two years. Plant and animal inspectors will examine a proportion of imported goods including fresh meat, fish, and dairy produce, a process that importers fear will disrupt supply chains, particularly for time-critical fresh goods. The physical checks come three months after the introduction of new documentation for imports, including health certificates that require vets and plant inspectors to sign off consignments. With importers also facing a charge for each consignment that comes into the UK irrespective of whether it is stopped for inspection, the government admits it will add more than £330m to annual business costs, and add 0.2% to food inflation over three years. Read moreA crisis of trust in our politics spells …

UK consumer protections against cyber attacks come into force

UK consumer protections against cyber attacks come into force

From today, new laws enforcing consumer protections against hacking and cyber attacks will take effect in the UK. The new laws will enforce consumer protections, mandating that internet-connected smart devices meet minimum security standards by law. Under the new regime, manufacturers will be banned from having weak, easily guessable default passwords like ‘admin’ or ‘12345’. If there is a common password, the new law will have manufacturers prompt the user to change it on start-up. The laws are coming into force as part of the Product Security and Telecommunications Infrastructure regime, designed to ensure cyber attacks do not impact the UK and the global economy. Data and Digital Infrastructure Minister, Julia Lopez, said: “Today marks a new era where consumers can have greater confidence that their smart devices, such as phones and broadband routers, are shielded from cyber threats, and the integrity of personal privacy, data and finances better protected.” Mitigating harmful cyber attacks This measure aims to mitigate risks such as the harmful Mirai attack in 2016, during which 300,000 smart devices were compromised …