The top 3 ways to use generative AI to empower knowledge workers
Our approach When it comes to AI at Adobe, my team has taken a comprehensive approach that includes investment in foundational AI, strategic adoption, an AI ethics framework, legal considerations, security, and content authentication. The rollout follows a phased approach, starting with pilot groups and building communities around AI. This approach includes experimenting with and documenting use cases like writing and editing, data analysis, presentations and employee onboarding, corporate training, employee portals, and improved personalization across HR channels. The rollouts are accompanied by training podcasts and other resources to educate and empower employees to use AI in ways that improve their work and keep them more engaged. Unlocking productivity with documents While there are innumerable ways that CIOs can leverage generative AI to help surface value at scale for knowledge workers, I’d like to focus on digital documents—a space in which Adobe has been a leader for over 30 years. Whether they are sales associates who spend hours responding to requests for proposals (RFPs) or customizing presentations, marketers who need competitive intel for …