All posts tagged: business associates

What Big Tech Knows About Your Body

What Big Tech Knows About Your Body

[ad_1] If you were seeking online therapy from 2017 to 2021—and a lot of people were—chances are good that you found your way to BetterHelp, which today describes itself as the world’s largest online-therapy purveyor, with more than 2 million users. Once you were there, after a few clicks, you would have completed a form—an intake questionnaire, not unlike the paper one you’d fill out at any therapist’s office: Are you new to therapy? Are you taking any medications? Having problems with intimacy? Experiencing overwhelming sadness? Thinking of hurting yourself? BetterHelp would have asked you if you were religious, if you were LGBTQ, if you were a teenager. These questions were just meant to match you with the best counselor for your needs, small text would have assured you. Your information would remain private. Except BetterHelp isn’t exactly a therapist’s office, and your information may not have been completely private. In fact, according to a complaint brought by federal regulators, for years, BetterHelp was sharing user data—including email addresses, IP addresses, and questionnaire answers—with third …